Ahmad Fadil Fatan

DevOps Engineer
System Analyst

About Me

Has experience working in the IT field in one of the largest Telecommunications Industries in Indonesia and the World. Also has skills in understanding Linux, Java Programming Language, C# Programming Language, PHP Programming. I got lots of experiences to lead the team to finish our task as expected by the client or the company, and still enjoy to help my team when needed.

What I Do

Build App

Work with developers to design algorithms and flowcharts. Produce clean, efficient code based on specifications. Integrate software components and third-party programs. Verify and deploy programs and systems. Troubleshoot, debug and upgrade existing software.

UIX

designers measure and optimise applications (usually web based) to improve ease of use (usability), and create the best user experience by exploring many different approaches to solve end-users' problems.

Data Analyst

They will respond to questions about data and look for trends, patterns and anomalies within it. Typical duties include: using specialist tools to extract the data needed.

AR

Augmented reality jobs focus on manufacturing equipment and programming content. In this field, you may use programming languages, 3D modeling and animation tools, geospatial information systems, machine learning, or drones to gather and apply information. Manufacturing positions are not limited to visual displays.

Fun Facts

Happy Clients

10+

Working Hours

24/7

Awards Won

10+

Resume

Education

2017
Telkom University

Diploma Software Engineer and Applications

****

2021
Binus University

Bachelor Informatics Engineer

***

Experience

2022 - Current
Telkomsel

System Analyst - Manage Operation byU BSS Support

<•>• Checking error log in the middleware.
• Informing the error found from the apps perspective.
• Informing the error message found based on log checking in the middleware.
• Check a transaction data and assess whether it is eligible for a rehit.
• In case of refund, consult with BES.
• Complete a transaction’s data in the database. This includes updating rows.
• Access the middleware to execute scripts for manual rehit
• 24/7 support team to conduct initial monitoring/checking, including check any error messages in the middleware.

2020 - 2021
Telkomsel

IT Application Operation and Deployment Division


• Case Analyzing, Problem Management, Root-caused Analysis, Maintain Server, Data Audit Provider, Standard Change and Provider Standard Operational Procedure Application Handling
• Monitoring related services, servers and system application
• Maintain daily support tickets in IT support tool and make sure the relevant data are documented. Monitor and support any incidents, especially make sure very high priority issues are tracked actively.
• Resolve Ticket Help Desk Escalations or Escalation to Quality Control
• Checking transaction log using server based platform, and App based (Kibana and Splunk)
• Housekeeping servers based on linux and unix

Coding Skills

  • Java
  • PHP
  • Linux
  • HTML/SCSS
  • Python
  • R
  • SQL
  • MYsql

Personal Skills

  • TeamWork
  • Leadership
  • Initiative
  • Communication
  • Problem Solving
  • Critical Thinking
  • Adaptive
Certificates

Certificates

Data Visualization in Data Science using R

DQLab
Feb 2022

DevOps

Dicoding
June 2022

Contact

How Can I Help You?

Bekasi, Indonesia

085173207560

ahmadfadilfatanm@gmail.com

Freelance Available